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Book Chapters
Ren, J., Ozturk, P., and Luo, S. (2018) Examining Customer Responses to Fake Online Reviews: The Role of Suspicion and Product Knowledge, In Fan, M., Heikkilä, J., Li, H., Shaw, M.J., & Zhang, H. (Eds.). Internetworked World, Springer Nature, Scientific Publishing Services (P) Ltd, 177-184.
Tan, C. S., Cheng, M., Ren, J., and Wong, S. F. (2018). BI Maturity Framework. In S. Miah & W. Yeoh (Eds.), Applying Business Intelligence Initiatives in Healthcare and Organizational Settings. Hershey, PA: IGI Global, 44-63.
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